Our experts

As Head of Business Analysis at Jumar, Sarah manages a team of professional BA’s.  Sarah’s focus is on building out the capability; recruitment, development, best practise, what good looks like as well as articulating our service offering alongside our key differentiators.

Sarah is most proud of the teams she has built and developed! Sarah has had the opportunity to work in a number of public sector businesses throughout her career including working on the Tax Credits programme for HMRC and engaging with a number of councils to introduce and educate them on automation opportunities.

What are you passionate about?

I am passionate about adding value; to teams, to individuals, to companies. I am an advocate of empowering others and love seeing them grow and flourish.

As Jumar’s Head of Development, Andy is accountable for the technical delivery within all projects, covering development, quality assurance, agile, release and support.  Critically, Andy focuses on building an environment where all teams and team members take ownership and responsibility for the projects being worked on, and deliver on the commitments we make as a team.

Having started as a Z8000 assembly developer pre Microsoft Windows, Andy has delivered and overseen projects and programmes in many sectors from engineering to retail, secure projects through marketing to finance services.  A key common theme has been the high level of complexity of the requirements and the need to present highly complex data in ways that clients can easily consume.

What are you passionate about?

My passion is delivering systems that address real customer problems, and I am driven by the firm belief that well-formed and coached teams, who have clear direction deliver outstanding results.

Andy manages a small team providing talent acquisition solutions across a broad spectrum of clients in the corporate sector. His team works with clients ranging from small software organisations through to large facilities management companies and many in between.

One of Andy’s key professional achievements at Jumar has been improving all round delivery into a national insurance customer account, supporting with resourcing into its delivery teams and line management, leading to Jumar becoming a Tier 1 supplier with the relationship continuing to go from strength to strength.

What are you passionate about?

I am very passionate about doing things right, providing a high level of service to both customers and candidates. It gives me great pride when the team achieve a strong Net Promoter Score. My family get me up every morning (literally) and give me the sense of purpose to always try and do the best job I can.

Sadie is responsible for planning and implementing a robust brand and marketing strategy across our Solutions, Technology and Executive Search divisions and supporting the growth of our people and culture.

Sadie has worked with and lead several high performing marketing teams across a 15+ year career history spanning a diverse collection of industries. Operating as a chartered marketer from the Chartered Institute of Marketing (CIM) for the last c.10 years Sadie has been able to build a truly rounded marketing perspective through results driven marketing strategies.

What are you passionate about?

I have always been ambitious but with very strong moral values that are etched within my core! I’m passionate about making a difference, whether that’s to support a business achieve their goals or have a positive impact on consumers lives. I get a kick out of seeing a campaign that I have been involved in resonate with it’s intended audience to support their growth (business or personal) and drive great results. And interests…. Well fine wine, good food and long walks with the pooch! (aka my beloved Cocker Spaniel fur baby!)

Nick is responsible for identifying and delivering technology and recruitment solutions into Central Government and the wider Public Sector. He manages a team of Customer Success Managers and Talent Acquisition Consultants, to deliver solutions that support the improvement of public services for the UK population.

Nick has supported large UK wide projects and programmes in the public sector, including two UK censuses, Brexit, the COVID Response and GOV.UK.

What gets you up in the morning?

I’m passionate about providing a brilliant service to clients by offering bespoke solutions that meet their needs. I love building new relationships in and out of the work environment, understanding different cultures and ways of working. A real passion for me is helping others where I can, having a positive impact on their personal and professional lives. I have recently qualified as a mental health first aider, allowing me to use these skills to support those in need. My kids and wife are the most important people in my life, keeping me busy and fulfilled outside of Jumar!

Matt runs the operations side of the business, so everything other than Sales and Finance.

Matt has been in the IT industry for more than 30 years, starting as a service engineer back in the late 80’s and moving into Project Management in the mid 90’s. Matt has always been a delivery guy and would say he’s a Project Manager by trade. Matt became a department manager in 2001 and has never looked back.

What gets you up in the morning?

I am passionate about building exceptional teams and would genuinely say I have fun every day with my colleagues. Having previously worked in larger global organisations, I wouldn’t look back and truly believe Jumar is a great place to work.

As the Head of Projects, Darren is responsible for the governance and assurance across all our engagements, big or small, agile or waterfall, ensuring our delivery teams exceed our customers’ expectations and continually add value.

One of Darren’s key professional achievements was leading the team that won the 2022 “Delivery Team of the Year” award as part of Jumar’s employee recognition awards.

What are your passions, values and interests?

I’m passionate about delivering change that adds empirical value. Outside of work I spend any free time tinkering with my Jeep…

As one of the organisation’s most senior consultative salespeople, Mark supports the identification and conversion of opportunities, as well as advising senior sales people in their interactions with new and existing accounts - driving collaboration and mutual success with a fanatical focus on delivering value. Mark also provides the comprehensive and authoritative view of the customer, advising externally on digital strategy, and internally supporting the creation of corporate strategy to maximise customer acquisition, retention, and profitability.

Mark’s key achievements include: initially engaging with the client and then working with delivery to instigate Shipowners’ multi-year digital transformation programme; setting up the Pre-Sales function within Jumar; and helping Phoebus Software hugely accelerate the creation of its new Phoebus 2.0 digital product.

What are you passionate about?

I’m passionate about the customer view of the world, both at the organisation and people level. I also genuinely believe that Jumar and our clients improve the lives of our ultimate end customers – and that we’re gifted to make that even more profound should we so wish, through a focus on diversity, equality and social impact. I also love playing outside – the wetter/muddier/wheelier the better.

Ben is responsible for ensuring we develop strong relationships with new and existing customers – based on Jumar genuinely delivering value. Strong, mutually beneficial relationships enable us to understand individual and organisational strategy, risks and objectives thereby creating commercial opportunities for Jumar. Ben has worked with all Jumar’s customers and across all service lines in one form or another.

What are you passionate about?

I’m passionate about delivering a tangible result – whether that’s an outcome for a customer, a DIY project at home or a personal best at the gym!

Tim is Jumar’s Technology Delivery Director responsible for leading and inspiring a delivery team of over 100 technology specialists across all of our technology practices.  Tim is accountable for all Jumar’s customer engagements within technology and is focused on delivering high value solutions and ensuring customer success and loyalty.

Throughout his career, Tim has worked across both the private and public sectors delivering a broad range of projects and programmes including digital transformation in defence, health and financial services.

What’s the driving force behind what you do?

My primary motivation is my desire to delight our customers, building empowered & motivated teams, and making a significant positive difference for our customers and employees alike.  I have a passion for understanding our customer’s business challenges and being able to shape innovative delivery solutions that support them to achieve their digital goals.  The ultimate accolades for me are when either a customer recommends & promotes our services to their colleagues and customers or, when employees recommend Jumar as a great place to work.

Ian leads the testing and release management practices across client engagements. He works closely with clients to assist them to grow their testing capability and maturity, and ensures that we deliver a high quality of test / release management services across all technology deliveries.

Ian has managed, led and delivered successful testing streams on a number of large-scale digital transformation programmes within the insurance sector, which fundamentally changed the way products were delivered to customers and ensured that the quality of user experience and delivery was recognised with industry awards.

What are you passionate about?

Being an advocate and a voice for testing, ensuring that delivering quality is at the forefront of everything that we do. I’m passionate about testing and the key benefits that a robust testing process can deliver within an organisation and the tangible benefits and values that this delivers to end users. Outside of work I’m a keen sportsperson which drives me to push myself and having a family drives me to succeed and set an example of what hard work can produce.

Working in collaboration with existing and new customers, Helen provides guidance and solutioning for clients working with technology who need to increase their own capacity through to the outsourcing of projects. Helen also heads up Jumar’s Executive Search service with our CEO Wendy Merricks.

Working with Jumar for 10+ years, Helen has successfully delivered many of Jumar’s services lines resulting in repeat and referred business.

What gets you up in the morning?

A Northern lass, I am open and honest people person with a knack for getting people talking.  I am not a morning person, however being a crazy dog lover, right there is my motivation for getting up and about. When not at home which is most weekends, I can be found globetrotting around the Fylde Coast in my touring caravan.

Wendy is responsible for Jumar’s business strategy, leading the strategic board and heading up our Executive Search service for C-Suite appointments.

One of Wendy’s key professional achievements was becoming a Fellow of the Institute of Recruitment Federation for 42 years in IT/Technology Recruitment.  She has completed a large number of successful projects over that time but most recently she supported a client in selecting two board directors reporting to the CEO to support business growth.

Wendy is a people person and could be accused of being a people pleaser!  Whether that is our customers, partners, colleagues, she considers herself a fixer if there is something to be done. When she’s not at work, you’ll find Wendy at home with her husband and two sons, three cats and twenty thousand or so Honey Bees.

What are you passionate about?

I am passionate about social mobility having come from an inner-city working-class family, leaving school at 16 to enter the world of work. I joined a technology business and learnt my trade from the ground up.  I genuinely love to see someone who has little faith in themselves grow and flourish in our business.  I am also a strong advocate of supporting women in business or technology to be the best they can be.

Dipak has been in the IT industry for 24 years and has enjoyed helping customers meet their goals and delivering great outcomes. Dipak leads the architecture practice to deliver architecture services to support transformation programmes.  He also provides advisory and guidance to CIO/CTO’s to formulate strategies and roadmaps to support the organisation’s vision, mission and objectives including helping them define long term, sustainable cloud strategies.

Some of Dipak’s key achievements include: successfully delivering a cloud integration platform solution, strategy and cloud roadmaps for a motor insurance company; delivering technology roadmaps for cloud adoption and target operating models for Financial Services clients.

What are your interests?

I enjoy going to the gym to prepare for the day ahead and engaging in new experiences with my wife and two daughters.  We’re also looking forward to travelling further afield to new countries to experience other cultures and food.

Lisa runs the Pre-Sales team which works closely with Sales and Delivery to support the conversion of sales opportunities into booked revenue and long-term satisfied customers. We do this by, for example, producing proposals, statements of work, sales enablement collateral, as well as exploring new technologies we may package as future service line offerings.

Lisa has had a number of roles at Jumar including Architecture Practice Lead prior to heading up Pre-sales.

What are your passions, values and interests?

Collaborating with colleagues to help our customers gain business value from Jumar’s service line offerings is hugely important to me. Clarity and pragmatism are key, whether driving a sales opportunity or leading a session with school pupils as a STEM Ambassador. Family and friends are my bedrock. I’m also an avid microgreens-grower and sports fan.

As Group CCO of Jumar, Andy is responsible for the commercial strategy supporting our highly skilled team in the development and delivery of the sales plan, marketing, legal and most importantly customer collaboration.

Andy has over 25 years’ experience in Technology and Digital solutions spanning both recruitment and professional services with a strong focus on Government and Financial Services. He has successfully led, shaped and secured a number of multi-million pound managed service solutions across recruitment and digital transformation.

What’s the driving force behind what you do?

Customer success comes first which is so important to me given 90% of our customers are delivering digital solutions to improve public services making me extremely proud to be part of Jumar.

Sarah has been delivering IT recruitment services since 2004, the majority of this has been with Public Sector organisations or Systems Integrators delivering contingent labour as well as delivering permanent recruitment services for key customers in the private sector. Over the last five years Sarah has worked with a number of public sector and NHS customers to deliver outcome-based services through statements of work.

As Non-Executive Chairman, Matt’s primary role is ensuring that there is clear communication between stakeholders and shareholders of Jumar in the setting and implementation of company strategy. This is achieved through regular dialogue with all parties as well as formal Board meetings.

His key achievement at Jumar has been supporting the transition of company ownership over a period of time. This helped to create a strong footing for the business to grow and flourish in focussing on its core strengths.

What are you passionate about?

At work and home, my passion is always to support people to be the very best they can be. Building up confidence, being honest with feedback and ensuring that people have clearly defined goals to aim for are fundamental to creating exceptional performance. Outside of work and family my passion is football, and I am a long-suffering Birmingham City supporter...if only Blues could show half of the passion that the Jumar team demonstrates on a daily basis I am sure they wouldn't be languishing in the depths of the league they currently find themselves in!

Robbie oversees a portfolio of customer projects that are being delivered within Agile frameworks, ensuring high levels of consistency, value delivery, quality, team and customer satisfaction. He designs and delivers Agile best practices, systems, frameworks that suit the customer portfolio, whilst coaching and building a practice striving for excellence. Partnering with the Pre-Sales team, Robbie ensures that a customer's Agile journey with us starts correctly and is both deliverable and commercially viable.

Robbie’s key achievements include leading an Agile Practice with multiple thriving clients and a centre of excellence to share ideas and discussing emerging trends, and developing and deploying global transformations in a large organisation.

What’s the driving force behind what you do?

A key passion of mine is improving the efficiency of software product delivery by facilitating collaboration between key stakeholders in order to achieve shared goals and outcomes. Outside of Jumar family means everything, and I am a keen fan of both football and rugby, and I enjoy travelling to new places.

Andrew oversees the financial management and performance of the business and provides meaningful reporting to the board and other team members. He works closely with customers and other stakeholders to help ensure their business needs are met by Jumar.

Since joining Jumar in 2016, Andrew has helped maintain robust processes during periods of high-growth, overseen a group restructure and most recently implemented a new finance system which will allow Jumar to scale efficiently into the future.

What are your interests?

I genuinely love working with numbers and finding new ways of presenting data to tell the right story to the user, but you could also ask me about snowboarding and cycling and I would be able to talk endlessly about those topics as well.

Nisha is responsible for managing the technical support team at Jumar who investigate and resolve production issues.

Nisha has worked on a number of projects including the roll out and support of important applications including an underwriting system and a Protection & Indemnity online portal.

What’s the driving force behind what you do?

Investigating complex incidents to get to the root cause of an issue interests me. A “thank you” from a satisfied customer after solving their issue acts as driving force to be in this role.